Terms of Service

By accessing or using FaraHeal's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

You must be at least 18 years old and a resident of Texas to use our services. By using our platform, you represent and warrant that you meet these eligibility requirements.

Our telemedicine services are not appropriate for emergency medical conditions. If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency room.

FaraHeal facilitates connections between patients and licensed healthcare providers. The medical advice and treatment you receive comes from independent healthcare professionals, not from FaraHeal directly.

All treatment decisions are made by licensed healthcare providers based on their medical judgment and your individual health needs. FaraHeal does not make medical recommendations or treatment decisions.

You must provide accurate, complete, and current information about your health, medical history, and personal details. Providing false or misleading information may result in inappropriate medical care.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

You agree to follow all treatment instructions provided by healthcare providers and to use medications only as prescribed. Misuse of prescription medications is illegal and dangerous.

You agree to pay all fees associated with your use of our services. Payment is due at the time of service unless otherwise arranged. All fees are non-refundable except as required by law.

For subscription-based treatments, you authorize us to charge your payment method automatically until you cancel. You may cancel your subscription at any time through your account settings.

We reserve the right to change our prices at any time. Price changes will be communicated to you in advance and will not affect services already paid for.

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. This includes attempting to obtain controlled substances without a valid prescription.

You may not use false identities, provide fraudulent payment information, or attempt to circumvent our security measures. We actively monitor for suspicious activity.

You may not attempt to hack, disrupt, or interfere with our platform's operation. This includes transmitting viruses, spam, or other malicious code.

While our providers follow standard medical practices, we cannot guarantee specific medical outcomes. All medical treatments carry inherent risks that will be discussed with your provider.

We strive to maintain continuous service but cannot guarantee uninterrupted access. We are not liable for service interruptions due to maintenance, technical issues, or circumstances beyond our control.

We partner with pharmacies, laboratories, and other healthcare services. We are not responsible for the actions or failures of these third-party providers.